Shipping and Fulfillment FAQs

Do you offer free shipping?

The Jewel Parlor offers free standard shipping on all domestic US orders over $99. Standard shipping takes 5 to 7 business days to be delivered once your order is processed and shipped.

When will my order be shipped?

The team at The Jewel Parlor works hard to ensure reasonable processing times for all orders. A large selection of our pieces will be shipped within 48 to 72 hours of your order. Customized pieces and personalized items may take 2 to 3 weeks to process. We areΒ not responsible for delaysΒ in shipping due to acts ofΒ GodΒ that are out of our control, such as: severe weather conditions, national emergencies, or any other extraordinary circumstance thatΒ causesΒ unforeseen interference with carrier routes.Β Feel free to reach out to our customer care team for more information atΒ support@thejewelparlor.

From where and to where do you ship?

TheΒ Jewel Parlor ships internationally, all around the world from our fulfillment center based in the United States. Customers are responsible for the payment of all fees, taxes, and duties related to shipments to destinations outside of the United States.Β If a shipment is lost, abandoned, or you refuse a shipment due to the local taxes/duties not being paid, we cannot issue you a refund for your order. The Jewel Parlor is not responsible for any delays caused by customs verification or clearance.

Can I upgrade my shipping?

Yes, we offer many options to upgrade your shipping to receive your order faster. At checkout, choose the delivery option you would prefer for your eligible country. All upgraded shipping options are associated with an additional cost.

The Jewel Parlor πŸ’Ž.

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